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Whether you have a question, need assistance, or want to share your fragrance experience, our team is here to help.
FREQUENTLY ASKED QUESTIONS
Scentistry specialises in oil-based fragrances, which offer richer depth and significantly longer-lasting scent compared to traditional alcohol-based perfumes. Our fragrances are inspired by iconic designer scents and meticulously blended using premium ingredients for a smooth, sophisticated experience that can last up to 24 hours.
Our fragrances are inspired by iconic designer scents, but they are not affiliated with or produced by designer brands. Each Scentistry creation is carefully crafted to capture the essence and mood of beloved fragrances while offering exceptional quality, longevity, and accessibility.
Thanks to their oil-based formulation, our perfumes are designed to linger from morning to night, with many lasting up to 24 hours depending on skin type, environment, and application method.
Beyond personal fragrances, Scentistry also offers home diffusers and ambiance fragrances. These are designed to elevate your living spaces, set the mood, and bring the same sense of elegance and individuality into your home.
Orders are processed within 1–2 business days.
Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days
We offer free delivery on orders over R595, with a flat rate of R75 for orders below that amount. Once shipped, you’ll receive a tracking link to follow your order every step of the way.